Shipping Policy

This policy describes the shipping times, costs, and methods for products ordered on The Frame Beyond.

1. Processing and Production Times

As these are handcrafted and hand-painted creations, orders are processed and fulfilled within 2 - 5 business days from payment receipt.

2. Shipping Times

Shipments are made via trackable express courier (e.g., DHL, Poste Italiane, GLS, UPS):

Italy: Estimated delivery in 24 - 48 business hours from shipment.
European Union (EU): Estimated delivery in 3 - 5 business days.
Rest of the World: Estimated delivery in 5 - 10 business days (subject to customs clearance times).

3. Shipping Costs

Shipping costs are calculated automatically at checkout based on the destination address and package weight/volume.

4. Order Tracking

As soon as the package is entrusted to the courier, you will receive a confirmation email containing the tracking code (Tracking Code) to follow the shipment in real-time.